• Clerk, Mail & Dock Receiving

  • Birks. Pure Delight.

    Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.


    As a Clerk, Mail & Dock Receiving in our Distribution Center, for our Montreal Corporate Office, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

    Are you our hidden gem?

    Reporting to the Director of the Distridution Center, the Clerk, Mail & Dock Receiving, coordinates the distribution of all internal and external Mail & Distribution Center related merchandise and shipments delivered to Head Office within the performance standards established for the area.à


    To do so, the Clerk, Mail & Dock Receiving will be expected to…

    • Receive and distribute all company merchandise and mail shipments.
    • Log and prepare pick up of  all merchandise and mail shipments
    • Document as required all delivery related transactions
    • Maintain documentation as required on all delivery related transactions
    • Provide support to the Distribution Center as directed by the Merchandise Operations management organization
    • Protect merchandise and mail against loss or damage
    • Ensure the correct merchandise and mail is distributed to the correct location
    • Meet performance requirements within the established work schedule
    • Identify out-going shipments with incomplete instructions or addresses and resolve with sender
    • Process all incoming and outgoing shipments to achieve completion within the established performance standards
    • Provide merchandise/mail pickups and deliveries between the appropriate Head Office functional areas within the established performance standards
    • Communicate to supervisor the status of shipments which will not meet processing standards
    • Participate in the investigation of all area related Report Of Loss claims
    • Provide timely and accurate data entry, as required, to reflect the distribution status of all shipments
    • Provide feedback to supervisor and related departments on existing performance, as well as opportunities to improve performance
    • Able to lift boxes up to 60 lbs


    Our ideal candidate has…

    • A minimum of a College diploma

    • A minimum of three (3) years of retail distribution experience;

    • Strong team values

    • Is proactive

    • Great interpersonal and communications skills

    • Good organization and learning skills

    • Excellent communication/written skills in both English and French
    • Ability to workin a fast pace environment

    • Capable of working in stressfull situations such as during high season

    • Microsoft Dynamics (asset)

    Our promise of delight

    In return for your commitment to excellence, we offer…

    • Competitive earnings
    • Social benefits
    • Wellness program
    • Award and recognition programs
    • Innovative and unique training programs
    • Employee discounts

    At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.


    Come join us at Birks, and let your true self shine!

    Are you the gem we are looking for?



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