Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
As a CRM and Marketing Analyst in our Marketing Department for our Birks Corporoate office, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.
This is a full time Temporary Contract for a 12 month Maternity Leave Replacement.
A result driven candidate that firmly believes in providing an excellent and unique experience to every client.
Reporting to the Director, E-Commerce and Digital Marketing, the CRM and Marketing Analyst provides the Marketing, Merchandising and Store Operations departments with integrated customer database information, through statistical analysis and business integration of available data and analysis, and is the key contributor in converting data and information into business insights that will drive incremental traffic and sales, resulting in incremental margins and profits.
To do so, the CRM and Marketing Analyst will be expected to…
Our ideal candidate has…
2-4 years’ experience in CRM, customer analysis and segmentation
1-2 years’ experience managing email lifecycle deployment/operations
Experience in retail or fashion retail (an asset)
Excellent understanding of email marketing concepts and metrics such as sender score, deliverability, and sender reputation
Highly analytical and able to derive meaning from data
Knowledge of Microsoft D365 and Magento (an asset)
In return for your commitment to excellence, we offer…
At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.
Come join us at Birks, and let your true self shine!
Are you the gem we are looking for?