Coordinator Quality Assurance / Gemologist

Birks. Pure Delight.

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Coordinator Quality Assurance / Gemologist in our Corporate Office, located downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

 

Are you our hidden gem?

 

The Coordinator Quality Assurance / Gemologist supports the Birks Group Quality Inspection process. He /she is responsible for keeping all the Quality Assurance (QA) reporting tools up to date, for communicating the inspection results to the Category Manager, and for processing the rejections in close collaboration with the Quality Assurance Manager. In addition, he/she is responsible for taking pictures of new items as well as rejections for QA.

 

To do so, the Coordinator Quality Assurance / Gemologist will be expected to…

  • Prepares reports and provides quality feedback to internal and external clients
  • Processes Quality Assurance rejections
  • Maintains Quality Assurance Databases
  • Participates in the development of procedures, quality control instructions and testing requirements in support of quality assurance requirements
  • Takes pictures of new items as well as rejections for QA

 

Our ideal candidate has…

  • Certification in Gemology or any relevant training;
  • College Diploma in Photography, Graphic Design or related field (Asset)
  • 1 year of experience in a similar position
  • Knowledge of jewelry or gemological background (Must have)
  • Ability to present information effectively to management
  • Solid knowledge of Word and Outlook
  • Basic knowledge of Excel
  • Photoshop (Asset)
  • Bilingual: French and English (spoken/written)

 

Our promise of delight

In return for your commitment to excellence, we offer…

  • Competitive earnings, including commissions and bonuses
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

 

Come join us at Birks, and let your true self shine!

Are you the gem we are looking for?

 

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