Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
Reporting to the Director, E-Commerce and Digital Marketing, the Manager, Digital Communications will work on developing and managing Birks Group’s online branding and presence, as well as developing and managing search, email marketing and paid & organic social media campaigns to drive traffic and sales on the e-commerce channel and in brick-and-mortar stores.
The Manager, Digital Communications:
Our ideal candidate has:
Bachelor Degree in Marketing or E-Commerce, or similar
5-6 years experience in Marketing: Digital and/or web retail
Excellent written and spoken communication skills (English, French)
Must have a cutting edge interest in social media and be abreast with the fast-changing nature of social media and ensuring that new opportunities for engaging with customers are realized
Excellent knowledge of Facebook, Instagram, Twitter, Pinterest and other social media platforms
Knowledge of Hootsuite, Iconosquare and other social media tools
Excellent organizational skills
Excellent analytical and reporting skills
Strong understanding of SEO and SEM
Excellent team player with ability to work in collaboration with different departments
Ability to work under pressure and tight deadline
Passion for online and media-rich, audio-visual products and new technologies
Monitors the success of the community and of social media in terms of the overall marketing strategy-
In return for your commitment to excellence, we offer…
At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.
Come join us at Birks, and let your true self shine!
Are you the gem we are looking for?