Store Manager - Square Phillips, Montreal Flagship

Birks. Pure Delight.

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

 

As a Store Manager, for our Montreal Flagship Store, Located in Downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

Are you our hidden gem?

Together with the Store Director, the Store Manager is responsible for the overall daily store operations, with a primary focus on cultivating a professional and pleasant working environment for all staff members, setting standards for each associate for which he/she is accountable, work closely with other members of the management team, as well as someone that firmly believes in providing an excellent and unique experience to every client.

 

To do so, the Store Manager will be expected to…

  • Develop, organize and manage a high-volume retail store
  • Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
  • Foster an environment that puts the client at the forefront
  • Develop meaningful relationships with each and every client
  • Manage store operations, business development, client relations and promote the store within the community

Our ideal candidate has…

  • Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred;
  • A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education.
  • Strong team values and leadership skills
  • Ability to offer an exceptional client service that is both unique and memorable;
  • Excellent interpersonal, communication and writing skills;
  • Have a solid knowledge of the MS Office suite; (Excel, MS Word, Outlook)
  • Are goal oriented and sales driven but understand that truly caring about clients and exceeding their expectations is key to their success;

Our promise of delight

In return for your commitment to excellence, we offer…

  • Competitive earnings, including commissions and bonuses
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

 

Come join us at Birks, and let your true self shine!

Are you the gem we are looking for?

 

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